Best Information to Include
Providing complete details helps us resolve your request quickly and reduces back-and-forth. Please include as many of the following as possible:
- Competition name and date
- Participant full name
- Issue details, screenshots, and relevant timestamps
- Any reference IDs, score sheets, or submission links
Ongoing Support
Our support team provides assistance throughout the full competition cycle — from registration setup to final result publication. We help with participant profile corrections, score clarification requests, data consistency checks, and post-event record updates.
We also offer continuous operational support for recurring events so organizers can maintain high-quality reporting standards and reliable communication with participants and judges.
Urgent Matters
For time-sensitive issues related to active competitions, use the contact methods above and follow the guidance below.
Urgent Competition Result
For urgent scoring or publication issues, mention "Urgent Competition Result" in your email subject line and include a callback number so our team can coordinate immediate follow-up.
